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Microsoft Dynamics at a Glance

 

• Over 11,000 customers

• Over 500,000 users

• Full suite of sales, marketing + customer service

• Native Office experience

• Fast, flexible and affordable

• Available in over 20 languages

 

 

 

 

Related CRM Information

 

Meet other customer-centric businesses

 

Determine which Microsoft Dynamics CRM Offering is right for you.

 

 

 

CRM Downloads

 

Top Ten Compelling Reasons to Use CRM (PDF)

 

 
Why Microsoft Dynamics CRM?

Of course you have customers—every business does. Which is why every business needs Customer Relationship Management (CRM) solutions.

 

At its core, CRM involves three basic steps: finding and developing customer relationships, keeping customers happy, and growing these relationships to enhance your business profitability.

 

It's one thing to identify a loyal customer; it's another to cultivate that loyalty. To do this, you have to know your customers. Knowledge is power, and CRM delivers.

 

From centralizing customer information and correspondence across your organization to identifying new avenues of business growth to capturing proven workflows, CRM has features and components that can help your business become more responsive to your customer’s needs.

 

CRM products help organizations of all sizes, within all industries, to build more fruitful, productive relationships with current customers, and forge relationships with new ones.

 

Microsoft Dynamics™ CRM encompasses all the best practices of CRM, with all the flexibility, familiarity, and functionality you’d expect from Microsoft. It’s a CRM solution that works the way you do, the way your business does, and the way technology should.

 

Why Your CRM Should Be Microsoft Dynamics CRM

Microsoft Dynamics CRM is an affordable technology solution that helps automate and streamline your organization’s CRM systems. It provides members across your organization with access to up-to-date information and new ways to respond quickly.

 

Discover Ten Compelling Reasons to Use Microsoft Dynamics CRM.

 

MICROSOFT DYNAMICS CRM UNIFIES BUSINESS DEPARTMENTS AND DIVISIONS


Five core module components address the unique needs of your business workgroups and make-up the Microsoft Dynamics CRM solution.

 

CRM for Sales fuels sales representative productivity and results.

 

CRM for Marketing helps transform information into knowledge to optimize your marketing mix.

 

CRM Customer Service helps your team transform customer interactions into meaningful customer relationships.

 

CRM Analytics helps you use your business’ information to make better decisions.

 

CRM Workflow helps automate repetitive work tasks and streamline business processes.

 

MICROSOFT DYNAMICS CRM HELPS BUSINESSES OF ALL SIZES


Whether you have a few employees or a few thousand, Microsoft Dynamics CRM can benefit your customer-driven business. Learn how other businesses like yours have used Microsoft Dynamics CRM to get a competitive edge.

 

MICROSOFT DYNAMICS CRM IS EASY TO IMPLEMENT


With a number of edition and deployment options available, Microsoft Dynamics CRM has a solution that’s tailor-made for your business. Learn about the different Microsoft Dynamics CRM Offerings and Microsoft CRM customization.

 

MICROSOFT DYNAMICS CRM IS ENHANCED FOR EVEN BETTER RESULTS


Customer feedback is a key element to the Microsoft Dynamics CRM suite. With each new release, new enhancements are added. From Web-based CRM workflow design to an enhanced offline user experience, the latest version of Microsoft Dynamics CRM is committed to driving innovation in areas that have an immediate business impact.

 

 

NEXT STEPS

 
Sign up for a Dynamics CRM class.


Contact us today at info@servitorconsulting.com

 

 

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