Business Value Planning Services (BVPS) Program
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Business Value Planning Services (BVPS) is designed to help Microsoft customers
identify, unlock, and capture the business value of the Office
system through structured, multi-day engagements using their Software Assurance
benefits.
BVPS is designed to help customer Business Decision Makers
(BDMs) develop a plan to leverage the strategic value of
the Microsoft Information Worker (IW) technologies by improving an
impactful business process, working with the customer to document,
analyze, optimize, justify, sequence, and propose a plan to improve
their business using IW technologies.
Servitor Consulting Services will work with customers to identify,
design, and implement improvements to an existing business process
using Office system technologies to solve real problems they face
every day.
BVPS
Solution Workshop Overview
Microsoft has launched a new initiative to help customers
identify, unlock, and capture the business value of Information
Worker (IW) solutions. Through structured, multi-day BVPS
engagements, Servitor Consulting Services will work with customers
to identify, design, and implement improvements to an existing
business process using IW solutions. This initiative will provide
customers with a number of benefits:
·
Realize a greater return on existing
Office System and IW technology investments
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Solve real customer business problems
with a familiar technology platform
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Build a convincing business case for
Office System and IW adoption within the customer organization
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Receive 3rd party solution analysis
and services
Microsoft has identified numerous process
scenarios for BVPS with more to be added over time:
·
Automated Forms
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Automated Performance
Reporting
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Budgeting
·
Collaborative Document
Development
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Content Search and Reuse
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Merging Project Plans
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Performance Management
·
Project Portfolio Management
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Remote Training
·
Routing Communications
·
Sensitive Records Management
These scenarios can be applied in all
functional areas of the customer’s organization. Customers will
select one solution area for a BVPS Workshop from the above list.
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A
Sample 3-Day Workshop
Agenda
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Day 1
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Morning
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Kickoff,
introductions, and group process analysis and discussion
(1-hour Group Kickoff, followed by partner interviews )
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Afternoon
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Process
documentation and analysis interviews
(1-on-1 partner interviews)
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Day 2
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Morning
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Discuss findings
from Day 1 with group and begin solution design(1-hour group discussion, followed by partner interviews )
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Afternoon
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Continued solution
design discussions
and deliverable development(1-on-1 partner interviews)
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Day 3
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Morning
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Assess future
state KPI impacts/benefits and develop adoption &
implementation guidance
(1-on-1 partner interviews if needed)
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Afternoon
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Deliverable
presentation and discussion
(1-hour group
presentation)
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The BVPS initiative is modeled after Microsoft’s Desktop
Deployment Planning Services (DDPS) program, and is a new Software
Assurance (SA) benefit. Depending on the desired workshop length,
Servitor will deliver a current state process analysis, future state
process design, a high-level business case for the proposed
solution, as well as a high-level adoption/implementation plan and a
proposal for additional services to implement the solution.
Customer Requirements
To facilitate the engagement, customers should identify a
workshop owner, appropriate stakeholders
and subject matter experts (SMEs) who will be
willing to work with the Servitor to conduct the workshop. Team
members should have in-depth knowledge of the problems and processes
to be addressed during the workshop, and can assist in building
buy-in for the developed solution. Customers will also be
responsible for facilitating on-site logistics (e.g., conference
rooms, building access, partner network access, etc.) and providing
Servitor with relevant materials prior to and during the workshop.
BVPS Workshop Scenario Descriptions
To facilitate BVPS workshops, Microsoft has
built out templates and references for BVPS workshops covering the
following topics, with more to be added over time.
These scenarios can be
applied in all functional areas of the customer’s organization.
During discussions with Servitor, customers will select one scenario
for a BVPS Workshop from the following list, and adjust it to their
particular business process.
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Scenario
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Description
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Automated Forms
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Reduce costs and streamline form driven business processes.
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Automated Performance Reporting
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Improve decision making through near-real time creation and
access to performance reports.
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Budgeting
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Improve accuracy of creation and tracking of departmental
budgets.
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Collaborative Document Development
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Improve a company’s ability to develop and review documents across teams
and improve content reuse.
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Content Search and Reuse
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Improve a company’s ability to organize and find information
through online repositories.
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Merging Project Plans
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Integrate multiple project planning efforts for better resource planning
and tracking.
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Performance Management
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Improve a company’s performance management processes through more
efficient and effective planning, forecasting, analysis, and
reporting.
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Project Portfolio Management
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Improve a company’s project prioritization and selection, and the project
portfolio’s overall strategic alignment.
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Remote Training
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Reduce costs and streamline a company’s training processes through
virtual / remote training.
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Routing Communications
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Improve communication and speed issue resolution through new
and integrated communications – email, telephone, instant
messaging.
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Sensitive Records Management
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Improve a company’s current process for creating, managing
and deleting sensitive records such as legal, financial ,
medical and HR.
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